Privacy Policy

iMocha Sdn Bhd takes our customer privacy seriously. The following is offered to help our customers understand our privacy policy.

What Our Privacy Policy Covers

  • This policy covers how iMocha Sdn Bhd treats personal information that iMocha Sdn Bhd collects and receives, including information related to past use of iMocha Sdn Bhd services. Personal information is information about our customers that is personally identifiable like names, addresses, email addresses, or phone numbers, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that iMocha Sdn Bhd does not own or control, or to people that iMocha Sdn Bhd does not employ or manage.

Information Collection and Use

General

  • iMocha Sdn Bhd collects personal information when you become a customer for our services. iMocha Sdn Bhd may combine information about our customers that we have with information we may obtain from business partners or other companies.
  • We ask customers for information such as name, email address, location, industry, business needs and development project related information. 
  • iMocha Sdn Bhd uses information on customers to provide better customer service and to fulfill requests and requirements for development projects.

Information Sharing and Disclosure

  • iMocha Sdn Bhd does not rent, sell, or share personal information about our customers with other people or non-affiliated companies except to provide products or services requested, when we have permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with iMocha Sdn Bhd under confidentiality agreements. These companies may use customer information to help iMocha Sdn Bhd communicate with or provide requested services to our customers. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of iMocha Sdn Bhd’s terms of use, or as otherwise required by law.
    • We transfer information about our customers if iMocha Sdn Bhd is acquired by or merged with another company. In this event, iMocha Sdn Bhd will notify customers before information is transferred and becomes subject to a different privacy policy.
  • iMocha Sdn Bhd works with vendors, partners, advertisers, and other service providers in different industries and categories of business. We provide information on these partners regarding providers of products or services that any customer may request.

Cookies

  • iMocha Sdn Bhd designed and developed websites may set and access cookies on user’s computers.

Customer Ability to Edit and Delete Account Information and Preferences

General

  • Customers can contact us at info@imocha.com.my to edit or delete contact information at any time.
  • iMocha Sdn Bhd reserves the right to send customers communications relating to iMocha Sdn Bhd services, such as service announcements, administrative messages that are considered part of a customer’s service account that customer can choose to opt out of receiving them.

Confidentiality and Security

  • iMocha Sdn Bhd limits access to personal information about customers to our employees who we believe reasonably need to come into contact with that information to provide products or services that have been contracted for.

Changes to this Privacy Policy

  • iMocha Sdn Bhd may update this policy. We will notify customers about significant changes in the way we treat personal information by sending a notice to the primary email address specified in our customer account or by placing a prominent notice on our site.

Questions and Suggestions

  • Anyone may contact iMocha Sdn Bhd with privacy policy questions or suggestions, by using our contact form.